Frequently asked questions
Answers to the questions we're asked most. Can't find yours? Call your local depot or drop us a line.
UK Removals
What type of removals do Colemans Removals handle?
We provide lots of services, whether it's a full house move across the country or a few items to a house in the next village.
Which areas do Colemans Removals cover?
We predominantly work within East Anglia, covering Norfolk, Suffolk and Essex, as well as UK-wide, European moves and international worldwide destinations.
Is Colemans Removals an accredited remover?
Yes — we are members of the British Association of Removers (BAR), membership number C114, giving customers protection and adherence to strict industry standards. We are also covered by the BAR Advanced Payment Guarantee and the CTSI Approved Code.
What are the benefits of using a BAR member?
Using a BAR member means your move is carried out to an independently-audited standard, with a clear code of practice and access to advance payment protection and dispute resolution. BAR have produced a short consumer leaflet explaining the benefits in full — read the BAR member benefits leaflet (PDF).
Do Colemans Removals offer packing services?
Yes, we can provide a full packing service or a fragile-only packing service using fully trained professional staff and high-quality materials.
How do I obtain a removals quotation?
You can request a free, no-obligation quotation by contacting our office, completing our online form or arranging a home survey. We can also arrange a video survey.
International & European
Can Colemans Removals move my whole house to Europe?
Yes — we provide door-to-door road removals from the UK to all over Europe.
Would Colemans Removals take care of customs documents?
Yes. We guide you through which documents are required, using our customs agents — including Transfer of Residence (TOR) import and export documentation.
Do Colemans Removals offer insurance?
Yes — we can offer insurance for European road moves and liability cover for marine shipping, with an enhanced liability option from MoveProtect.
Can Colemans Removals ship a few items to America?
Yes — we can ship a few items as part of a groupage container or as a full container load (FCL).
Still have a question?
Call your local depot for a friendly chat, or send us your details and we'll come straight back to you.
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